Terms and Conditions
Mountain River Outfitters is under federal management plans that limit trip size of 18 guests on the Snake River in Hells Canyon and 24 guests on the Salmon River. Because of limited number of seats available and the logistical planning involved, we adhere strictly to the following reservation, cancellation policy. RESERVATIONS To reserve your seat on most multi day trips, a 50% deposit is required. Full Day and 1/2 Day trips will require a deposit of $20.00 per person. All Deposits are NON Refundable. Mountain River Outfitters, LLc. can make exceptions but only by written authorization attached with reservation confirmation. FINAL PAYMENT Your final payment is due 60 days prior to trip launch date for all overnight trips. Half and Full day trips are due 30 days prior for all groups over 10. Guests who choose to pay by credit card will have their final payments automatically charged to their credit card on file unless otherwise specified or a check is received prior to the due date. CANCELLATIONS AND REFUNDS Deposits and final payments are NON refundable. However, Mountain River Outfitters, LLC. does provide for the transfer of payments to an alternate guest, provided we receive notice within 21 days before trip date.
Tipping One of the most commonly asked questions is about tipping. While tipping is not required, it is customary if you feel your guides have worked hard and provided you with a wonderful experience. Any amount is certainly appreciated, and a gratuity of 10% is customary for all multi-day trips. 1/2 and Full Day gratuities range from $20.00 to $50.00+ per guide. For multi-day trips on which a crew of several guides have worked, your gratuity can be given to any of the guides and they will pool and share all tips equally.
We recommend Tour Protection Insurance to help protect you and your trip investment. Travel Protection Policies offered by most major travel insurance providers include benefits such as Trip Cancellation, Trip Interruption, Emergency Medical and Emergency Evacuation/Repatriation, Trip Delay, Baggage Delay and more. (Restrictions Apply)